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The device was not returned.Upon inspecting the image provided, the reported condition for missing screw can be confirmed.However, the root cause for the missing screw could not be determined.Due to the inadequate quality of the photos provided, this complaint is unconfirmed from the jabil manufacturing perspective.Should sufficiently clear photos or the actual product packages be provided to us, additional investigation will be conducted.As the device was not returned, an as-received condition could not be assessed, and a dimensional inspection and document/specification review were not completed.Conclusion: the complaint condition can be confirmed during photo/video investigation.During the investigation, no product design issues, or discrepancies were observed.No manufacturing issues were noted during investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Therefore, it has been determined that no corrective and/or preventive action is proposed.Device history lot: manufacturing location: monument.Manufacturing date: 27-may-2021.Part number: 02.210.122, 2.4mm va locking screw stardrive 22mm.Lot number: 176p380 (non-sterile).Component part(s) reviewed: component parts were not reviewed as the reported complaint condition of ¿received empty, sealed package¿ does not indicate breakage of the screw.Therefore, review of the raw materials would not be pertinent to the reported complaint condition.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during the manufacture that would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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