| Model Number |
82300 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/27/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation: per the customer, "due to restrictions in place to limit the spread of covid 19 we are unable supply a sample of the defect.No photographs were supplied by the reporting team." investigation is in process.A follow-up report will be provided.
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Event or Problem Description
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The customer reported that there was air in the sample bag.It is unknown at this time if air was returned to the donor.Donor information and outcome are not available at this time.Donation #: (b)(6).The disposables set is not available for return because it was discarded by the customer.
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Additional Manufacturer Narrative
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This report is being filed to provide additional information in b.5, d.4, h.6, h.7 and h.10.Corrected information is provided in a.1.Investigation: a disposable complaint history search was performed for this lot and found no reports for similar issues on this lot.A review of the device history record (dhr) for this unit showed no irregularities during manufacturing that were relevant to this issue.Corrective action: an internal capa has been initiated to evaluate the sidewall pinch clamp and air in the sample bag.Correction: trima field action 35 has been initiated to notify all trima users of a potential safety hazard occurs if the system displays an alert and instructions are not observed and followed.Terumo bct is taking corrective action by reminding all users of the action to be taken to mitigate this risk.Alerts and instructions are presented to the operator if the sample bag inflates.Terumo bct instructs all trima users to provide supplementary training and to continue to use the trima accel system in accordance with the operator¿s manual.Investigation is in process.A follow-up report will be provided.
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Event or Problem Description
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The customer reported that there was air in the sample bag.It is unknown at this time if air was returned to the donor.There was no donor information as the procedure was discontinued prior to connecting donor.Donation #: (b)(4) the disposables set is not available for return because it was discarded by the customer.
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Event or Problem Description
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The customer reported that there was air in the sample bag.It is unknown at this time if air was returned to the donor.There was no donor information as the procedure was discontinued prior to connecting donor.Donation #: (b)(4) the disposables set is not available for return because it was discarded by the customer.
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Additional Manufacturer Narrative
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Investigation: a disposable complaint history search was performed for this lot and found no reports for similar issues on this lot.A review of the device history record (dhr) for this unit showed no irregularities during manufacturing that were relevant to this issue.Corrective action: an internal capa has been initiated to evaluate the sidewall pinch clamp and air in the sample bag.Correction: trima field action 35 has been initiated to notify all trima users of a potential safety hazard occurs if the system displays an alert and instructions are not observed and followed.Terumo bct is taking corrective action by reminding all users of the action to be taken to mitigate this risk.Alerts and instructions are presented to the operator if the sample bag inflates.Terumo bct instructs all trima users to provide supplementary training and to continue to use the trima accel system in accordance with the operator¿s manual.Root cause: a root cause assessment was performed for this complaint.Based on the available information a definitive root cause could not be determined but it is likely due to one or a combination of the possible causes listed below: - a clamp malfunction where the clamp skews to the side as it is closed - the clamp does not fully occlude the tubing when closed due to interference between the clamp and the tube.Additional contributing factors could be related to user interface, where either the sample bag clamp was not closed at the system prompt or the clamp was closed but it was skewed on the tubing enabling a portion of the tubing to allow air to pass.
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Search Alerts/Recalls
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