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Product complaint # (b)(4).Complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, when unpacking a set, i was attempting to remove the knob handle from an aiming arm.The knob did not want to come out of the aiming arm.There was no patient involvement.This complaint involves (1) device.This report is for (1) aim arm for 3.5 va-lcp proximal tibia pl.This report is 1 of 1 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h4, h6: product code: 03.127.009, lot: 92p2039, date of manufacture: 11-mar-2021.A manufacturing-related potential cause was not suspected, therefore, per franchise complaint product investigation procedure no manufacturing record evaluation is required.Visual inspection: the aim arm for 3.5 va-lcp proximal tibia pl (part # 03.127.009, lot #92p2039) was received at us customer quality (cq).Upon visual inspection the knob of the aiming arm appears to be bent.The discoloration/fading is clearly visible on the surface of aiming arm that is consistent due to constant in use condition of device.This does not affects functionality of device.Apart from it, no other defects were found.Functional test: the knob was stuck and cannot be moved in the aiming device as the knob shaft is bent.The device failed the functionality test.Can the complaint be replicated with he returned device(s)? yes.Dimensional inspection: the dimensional inspection is not performed due to complaint condition is related to post manufacturing defect.Documentation/specification review: based on the date of manufactured, the current and the manufactured drawings were reviewed: aiming arm cpl va-lcp proximal tibial plate: (current) and (manufactured).Complaint confirmed? yes, as knob was bent that caused the complaint condition.Hence, confirming the allegation.Conclusion: the complaint can be confirmed for aim arm for 3.5 va-lcp proximal tibia pl (part # 03.127.009, lot #92p2039).During the investigation, no product design issues or discrepancies were observed.No manufacturing issues were noted during investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Therefore, it has been determined that no corrective and/or preventive action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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