The following fields were updated due to additional information: d10: device available for eval yes.D10: returned to manufacturer on: 2021-09-23.H6: investigation summary.One injector was provided to our quality team for investigation.Through visual inspection, the injector membrane was noted to have been penetrated multiple times, the injector was not properly connected on to the mating device, the needle is observed to be exposed, and the injector grips are moved from their original place.Product undergoes visual and functional inspections throughout the manufacturing process to ensure the quality and functionality of the device, including verification that all critical dimensions are within specification.As the lot involved in this incident is unknown, a device history review cannot be performed.It is important to hold onto the white components of the injector when engaging/disengaging; do not grip the blue safety sleeve.If the grips of the safety sleeve become dislocated, the injector is activated causing needle exposure.To avoid damage to the safety sleeve grips, the injector must be removed by pulling it straight back and it cannot be forcefully engaged.The instructions for use must be carefully followed when using the phaseal devices in order to avoid any damage to the product that may result in the device not functioning as intended.Based on the investigation and sample evaluation, it was determined this incident is related to improper engagement/disengagement of the device.Complaints received for this defect and device will continue to be monitored by our quality team for signs of emerging trends.
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