The device with the lens was returned loose in the shipping box.The plunger was oriented correctly.Viscoelastic was observed in the device.The plunger and lens have been advanced into the nozzle area.The plunger position was acceptable.The trailing haptic was folded onto the optic.The leading haptic was extended.Product history records were reviewed and the documentation indicated the product met release criteria.A qualified viscoelastic was indicated.The reported plunger override was not observed.No problems are observed with the returned device.The plunger, lens and haptic positions are acceptable.A straight leading haptic position was observed.Straight leading haptics are not a product malfunction.This is an acceptable position per the diagrams provided in the dfu.A straight leading haptic may occur: due to the normal folding variations as indicated the dfu diagrams.If the initial plunger advancement is faster than the recommended target, the leading haptic may be forced past the internal folding feature.If there is excessive delay between the device preparation and subsequent delivery the leading haptic may start to unfold.Due to the use of a non-qualified viscoelastic.Material properties of non-qualified ovds may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.If the operating room temperature is too high (> 23°c / 73° f) lens folding consistency is negatively affected, the lens is more adherent and this may inhibit lens advancement or contribute to incorrect haptic folding.Any of the above listed causes alone, or in combination, may create the reported event.The manufacturer internal reference number is: (b)(4).
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