| Model Number |
8881535762 |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/19/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event or Problem Description
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The customer reported one of the syringes looked to be partially melted and the markings were off.Additional information received stated the markings were misprinted about 5 ml off from the zero.
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Additional Manufacturer Narrative
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The device history record for the lot control indicates that product and specification requirements were met with no non-conforming product identified relating to this customer report.The manufacturing site received one unsealed package containing a sample with this customer report.A complete investigation was performed.A visual inspection to the quality inspection standard was conducted.A low top line was identified on the syringe sample.There was also damage to the barrel thumb rest.The low top line can be confirmed on the syringe sample.The most probable root cause for the low top line barrel print is a result of damage to the base of the barrel.It is likely the barrel was not able to be fully seated properly on the pin at the barrel print station causing the print to be applied lower on the barrel.The most probable root cause for the damaged barrel is the part being caught during transfer within the aidilin during the assembly process.The following control mechanisms are in place to prevent the occurrence and acceptance of the reported condition during molding, printing, assembly, and packaging processes, and to ensure components and finished product meet all quality inspection standards during the syringe assembly processes.
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Search Alerts/Recalls
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