It was reported that, during an acl surgery while opening the "9mm x 25mm biosure ha" sterile package, it was noticed it was damaged.The procedure was successfully completed without significant delay using a back-up device.No patient injuries or other complications were reported.
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H3, h6: the reported device, used in treatment, was received for evaluation.There was not a relationship found between the returned device and the reported incident.A complaint history review concluded this was an isolated event.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A review of the package specifications found the storage requirements, appearance and condition requirements, material specifications, and applicable tests were appropriately specified.A certification of compliance is required for each lot.A review of the raw material found that the storage requirements, material specifications, and applicable tests were appropriately specified.A material certificate of analysis was required for the raw material.A visual inspection of the returned device found that it was not in its original packaging.The white foil package was already opened, and showed no signs of damage.The screw was still inside of the white paper pouch, and showed no signs of physical damage.Based on the condition of the product material found during visual inspection, additional material testing is not required.A review of the customer provided image confirmed the product identification information.The complaint was not verified and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.
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