| Model Number |
86-6875 |
| Medical Device Problem Code |
Contamination /Decontamination Problem (2895)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/04/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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Customer is complaining the instruments.The trials no longer get clean.Dirt still comes out of the grooves at the end of the trials even after cleaning.Seen in cssd.No patient involvement, no surgery delay.See attached photos.
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Additional Manufacturer Narrative
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Product complaint # : pc-(b)(4).Investigation summary : examination of the returned device was unable to confirm the reported event.However, the investigation found the black plastic ring component was missing.The investigation did not establish that a broader investigation or corrective action was necessary.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.Device history lot : the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).Where the product and lot code was provided, a manufacturing records evaluation (mre) was not performed.
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Search Alerts/Recalls
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