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SMITH & NEPHEW, INC. JRNY II ISRT XLPE DD RT SZ 5-6 9MM; PROSTHESIS, KNEE, PATELLOFEMOROTIBIAL, SEMI-CONSTRAINED, CEMENTED, POLYMER/METAL
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| Model Number |
74025751 |
| Medical Device Problem Code |
Manufacturing, Packaging or Shipping Problem (2975)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/15/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that, during the set up for a tka surgery, a jrny ii isrt xlpe dd rt sz 5-6 9mm had the peel pack inside of the box slightly opened (there was no damage to the outside of the box and it was sealed shut).This happened before use in patient.Surgery was performed, without any delay, using a back-up device instead.Patient was not injured as consequence of this problem.
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Additional Manufacturer Narrative
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H3, h6: the device, intended for use in treatment, was not returned for evaluation and the reported event could not be confirmed.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history did not reveal additional complaints for the listed batch.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Damage during shipping, or mishandling could be probable causes of the reported event.Based on this investigation, the need for corrective action is not indicated.Without the return of the actual product involved, our investigation could not proceed.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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