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Model Number 71692801 |
Device Problems
Communication or Transmission Problem (2896); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/11/2021 |
Event Type
Injury
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Event Description
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It was reported that, during an internal fixation procedure, a sureshot targeter had low quality field signal, error messages on the screen and this resulted in screws being pulled out of the nail.The procedure was finished without delay switching to a different surgical technique.Patient was not harmed as consequence of this problem.
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Manufacturer Narrative
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G3, h2, h3, and h6: the device, used in treatment, was not returned for evaluation and the reported event could not be confirmed.The clinical/medical investigation concluded that, after three requests no relevant clinical documents were provided for inclusion in this medical investigation.Based on the information provided, the procedure completed without delay by changing to a different surgical technique.Since it was reported there was no harm to the patient, no further clinical/medical assessment is warranted at this time.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history did not reveal additional complaints for the listed batch.A review of the risk management file revealed this failure mode was previously identified.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Possible probable cause could include but not limited to software not programmed correctly, software not updated, connection or mechanical issues.Based on this investigation, the need for corrective action is not indicated.Without the return of the actual product involved, our investigation could not proceed.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.H6: add code g2: report source update.
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Manufacturer Narrative
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Results of investigation: the associated device was returned and evaluated.The contribution of the device to the reported event could not be corroborated.A visual inspection of the returned device did not confirm the stated failure mode.The device shows signs of extensive use.A functional evaluation of the returned device confirmed the stated failure mode.Initially, the device connected properly with the monitor.However, when a probe was connected and used to conduct a simulated procedure, the error message did appear on the screen.The clinical/medical evaluation concluded that after three requests no relevant clinical documents were provided for inclusion in this medical investigation.Based on the information provided, the procedure completed without delay by changing to a different surgical technique.Since it was reported there was no harm to the patient, no further clinical/medical assessment is warranted at this time.A complaint history review found related failures; this failure mode will be monitored for future complaints and assessed for any necessary corrective actions.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of the risk management file revealed this failure mode was previously identified.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.This device is a reusable instrument that can be exposed to numerous surgeries.Damage from prolonged use, misuse or rough handling are probable causes of the reported event.We recommend that all reusable instruments be routinely inspected for wear and damage and replaced as necessary.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor future complaints and investigate as necessary.We consider this investigation closed.
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Search Alerts/Recalls
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