| Model Number |
SYPHILIS |
| Medical Device Problem Code |
False Negative Result (1225)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/08/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer's calibration and qc results were ok.The investigation is ongoing.
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Event or Problem Description
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The initial reporter received questionable elecsys syphilis results for one patient tested on two cobas 8000 e 602 modules.The patient had two samples collected for testing.On 16-jun-2021, the customer performed syphilis antibody testing on an abbott alinity analyzer and a manual rpr syphilis antigen test with the patient's first sample.For confirmation, the customer had a second sample collected on (b)(6) 2021.Both samples were tested on the e 602 modules as well as the abbott alinity analyzer.The customer provided a serial number for one e 602 module, (b)(4) , the other e 602 module serial number was requested but not provided.The customer did not specify e 602 module the provided serial number belonged to.The patient's abbott syphilis reactive results were reported outside the laboratory.The patient's elecsys syphilis non-reactive results were not reported outside the laboratory.
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Additional Manufacturer Narrative
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The customer confirmed a positive syphilis result was expected for the patient.The investigation reviewed the customer's calibration and qc data and the results were ok.The customer provided the patent's sample collected on (b)(6)-2021 for an investigation.The investigation tested the patient's sample on a cobas 8000 e 602 module and a cobas 8000 c 502 module.The patient's sample was non-reactive for elecsys syphilis, rpr, tpla, single antigen analysis igg and igm.Based on the available data, a general reagent issue could be excluded.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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