|
(b)(6).Investigation summary: a photo was received by bd for evaluation.A quality engineer was able to review the photo of 1cc safetyglide syringe without any packaging with the reported issue of ¿syringe broke while giving an injection to the patient¿.The photo was examined and exhibited a broken plunger rod.A review of the device history record was completed for the batch provided.All inspections and challenges were performed per the applicable operations qc specifications.There were zero (0) notifications noted that pertained to the complaint.Based on the samples and/or photo(s) received the investigation concluded that bd was able to duplicate or confirm the indicated failure.Complaints received for this device and reported condition will continue to be tracked and trended.Complaints received for this device and the reported defect will continue to be tracked and trended.Based on this, a capa is not needed at this time.Manufacturing (b)(4) will be notified of this issue.Manufacturing (b)(4) investigation: on (b)(6) 2021, (b)(4) received a complaint, via a picture.Visual inspection shows the plunger was broken off.Half of the plunger rod was inside the barrel of the syringe; the other half was separated from the syringe.Process summary: the automatic syringe assembly machine feeds 1cc/ml, syringe components (barrel, stopper, plunger) and assembles these components.This machine consists of a barrel-cleaning dial, lubrication dial, one plunger/stopper assembly dial and one syringe assembly dial and various inspection and transfer dials.Dhr, l2l dispatches, logbook entries were looked at, nothing pertaining to this defect could be found.There were zero (0) notifications noted that did not pertain to the complaint.Root cause for this defect cannot be determined.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.
|