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Product complaint # (b)(4).Complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.Reporter is a j&j representative.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, the following product was found broken: aluminum case, depth gauge, t-handle with quick coupling, two cannulated hexagonal screwdriver, and hexagonal screwdriver.Attached to cannulated power shaft is a large quick coupling that needs to repair.It is unknown when and where the issue was discovered.It is unknown if there is patient nor procedure involvement.This complaint involves six (6) devices.This report is for (1) bone reduction forceps-large.This report is 11 of 15 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: d7a, d9 h3, h6: part number: 398.985.Lot number: t102267.Manufacturing site: tuttlingen.Release to warehouse date: july 18, 2014.A review of the device history records was performed for the finished device lot number, and no non-conformances were identified.The raw material certificate was reviewed and the used material was according to the specification of the device.Visual inspection: the bone reduction forceps-large (part #: 398.985 and lot #: t102267) was received at us customer quality (cq).Visual inspection of the complaint device showed no damage observed.No other defects were identified with the returned device.Device failure/defect identified? no dimensional inspection: dimensional inspection was not performed as there was no damage that warranted a dimensional inspection.Complaint confirmed? no.Document/specification review: the following drawings, reflecting the manufactured and current revision, were reviewed.Lg reduction forceps pre_loaded forceps : current and manufactured revisions conclusion: the complaint condition was not confirmed for the bone reduction forceps-large (part #: 398.985 and lot #: t102267).There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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