Testing of actual/suspected device: a getinge field service engineer (fse) was dispatched to evaluate this unit.During investigation, the fse reported that boot test machine alarm, electrical test fail#50.The final test was that the motor control board was damaged.Repair was not completed.Parts are been ordered.Additional information is being requested with regard to the repair and status of the iabp.A supplemental report will be submitted when this information is provided to us.
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Updated fields: b4, d9, g2, g3, g6, g7, h2, h4, h6 (type of investigation, investigation findings, investigation conclusions), h10, h11.Corrected fields: d1, d5, e2, h6, (medical device - problem code), h10.A distributor investigated the issue.The distributor turned on and tested the unit and observed the electrical test # 50 failure.It was then stated the issue was caused by a damaged motor control board.So, in order to solve the issue, the pcb display controller was replaced.The unit passed all functional and safety checks to factory specifications.The unit was then returned to the customer and cleared for clinical use.
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