| Model Number |
288022 |
| Medical Device Problem Code |
Appropriate Device Problem Term/Code Not Available (3191)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Udi: (b)(4) investigation summary: the complaint device was received at the service center and evaluated.The customer reported an article defect, failures were found with the device upon evaluation, hence this complaint can be confirmed.During the service evaluation the following defects were identified: the motor sticks and is rusty.Defective motor.The motor was replaced to resolve the issues.After repair, the device was found to be working according to the specifications.The faulty parts was identified as the root cause for the device failure during the service evaluation.Manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated to manufacturing.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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Event or Problem Description
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It was reported by the customer in (b)(6) that the handpc tornado shaver device had an unspecified malfunction.During in-house engineering evaluation, it was determined that the motor was sticking and corroded.There was no procedure nor patient involvement reported.No additional information was provided.
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Search Alerts/Recalls
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