| Model Number |
TN,DXH 800 HEMATOLOGY SYSTEM |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
Unspecified Blood or Lymphatic problem (4434)
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| Date of Event |
06/23/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The dxh800 instrument generated erroneous high mchc results on patient samples.The instrument also generated suspect hgb results but the hgb was confirmed to be correct by reruns on another instrument.The instrument was also failing mchc and hgb on controls.The field service engineer (fse) was at the customer site and confirmed the reported issue.The fse replaced valve vl167 to resolve the issue.Bec internal identifier - (b)(4).
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Event or Problem Description
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The customer reported the dxh800 instrument generated erroneous high mchc and erroneous hemoglobin(hgb) results on patient samples.Erroneous results were reported outside of the laboratory.On (b)(6) 2021, a bec applications specialist visited the site and was informed that patient care for 3 patients had been affected by the reported event.Two patients received unnecessary transfusions and one patient where hgb results were overestimated did not receive a needed transfusion.Per the customer there was no clinical impact that resulted from the two unnecessary transfusions or the one delayed transfusion.Per customer communication on 05-july-2021, the customer confirmed that a patient received an unnecessary transfusion based on erroneous low hgb results.
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Search Alerts/Recalls
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