| Model Number |
28117E |
| Medical Device Problem Code |
Leak/Splash (1354)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/10/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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There were multiple lot numbers reported to be involved.The information for each lot number is as follows: medical device lot #: 20076951.Medical device expiration date: 2023-07-27.Device manufacture date: 2020-07-17.Medical device lot #: unknown.Medical device expiration date: unknown.Device manufacture date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that the msiii half dehp ss tubing was defective and not properly seated during use.This occurred once each in lots 20076951 and an unspecified lot.This complaint was created to capture the 2nd of 3 related incidents.The following information was provided by the initial reporter: "alaris pump has been serviced but still getting an error code stating: ¿ the tubing collar is not properly seated.¿".
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Event or Problem Description
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It was reported that the msiii half dehp ss tubing was defective and not properly seated during use.This occurred once each in lots 20076951 and an unspecified lot.This complaint was created to capture the 2nd of 3 related incidents.The following information was provided by the initial reporter: "alaris pump has been serviced but still getting an error code stating: ¿ the tubing collar is not properly seated.¿".
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Additional Manufacturer Narrative
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H6: investigation summary one sample was received for failure investigation.The customer complaint of tubing defective / damaged was not verified based on testing of the infusion set with the infusion set pump.Testing was conducted with the infusions set and a ms iii pump submitted by the customer.During testing the submitted infusion set did not show any issues during priming of the sets.The pump that was submitted with the infusion set for testing, showed signs of damage and did have issues with missing parts and broken parts when evaluated.Once those issues were corrected on the pump, the infusion sets had no issues fitting onto the pump.The investigation did not yield any issues with the 28117e infusions sets themselves.A device history record review for model 28117e lot number 20076951 was performed.The search showed that a total of 5,973 units in 1 lot number was built on 27jul2020.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Based on the investigation conducted, the testing showed that improper installation of the infusion set is the probable root cause for the issue seen in the reported complaint.
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Search Alerts/Recalls
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