The hakim valve was returned for evaluation.Device history record (dhr) - the product code 82 3101 with lot 3857141, conformed to the specifications when released to stock.Failure analysis - the valve was visually inspected; no defects were noted.The position of the cam when valve was received was 140mmh2o.The valve was hydrated.The catheters were irrigated no occlusions noted.The valve was leak tested and no leaks noted.The valve passed the test for programming, occlusion, reflux and pressure.No root cause could be determined as the technician could not confirm any problem with the valve at the time of investigation.The possible root cause for the issue reported by the customer, could be due to biological debris and protein build up interfering with the valve mechanism, at the time of investigation functional issues were noted.
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