Based on the information provided, the cause of the reported intra-operative complication cannot be determined.At this time, no product is expected to be returned.A follow-up mdr will be submitted if additional information is obtained.An isi field service engineer (fse) was dispatched to the customer site to further investigate the reported complaint.The reported complaint was not confirmed based on the field evaluation.The fse was unable to replicate the reported problem. the system was tested and verified as ready for use.The system logs for this procedure were reviewed by an isi technical support engineer (tse) during the troubleshooting call with the customer.No errors that were relevant to the reported event occurred during this procedure, based on the log review.The instrument logs were reviewed for all three instruments that were used during this procedure.The monopolar curved scissors instrument was reused in a subsequent procedure with 5 uses remaining.The maryland bipolar forceps and prograsp forceps instruments have not been reused in subsequent procedures and both have a single use remaining.This event is being reported due to the following conclusion: it was reported that the patient's iliac vein sustained an injury during the procedure.The site converted the surgery to an open procedure due to the patient's injury.There was no allegation of malfunction related to any isi system, instrument, or accessory.Additional information related to the event has been requested, but no further details have been provided as of the date of this report.At this time, the status of the patient and the cause of the patient's intra-operative injury remain unknown.Follow-up was attempted, but the patient information was either unknown or unavailable.The expiration date is not applicable.The product is not implantable.
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