BECKMAN COULTER ACCESS TESTOSTERONE; RADIOIMMUNOASSAY, TESTOSTERONES AND DIHYDROTESTOSTERONE
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Catalog Number 33560 |
Device Problem
Appropriate Term/Code Not Available (3191)
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Patient Problem
Insufficient Information (4580)
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Event Date 07/16/2021 |
Event Type
Injury
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Manufacturer Narrative
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The full identifier for this event is case (b)(4).The customer did not supply patient demographics such as age, date of birth, sex, weight, ethnicity or race.The customer did not provide a lot number; therefore, a date of expiration and udi could not be obtained.The customer did not provide a lot number; therefore, a date of manufacture could not be obtained.The access testosterone reagent was not returned for evaluation.There were no hardware errors or issues with other assays reported on conjunction with this event.System performance indicators such as system check, calibrations and quality control were not provided for review.In conclusion, the cause of this event cannot be determined with the available information.
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Event Description
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On (b)(6) 2021 the customer stated discrepant testosterone (access testosterone, part number 33560, lot number not provided) results were generated on the customer's dxi (dxi 800 access immunoassay analyzer, part number a71456 and serial number (b)(4)) for an unspecified number of patients.Date or dates of testing were not provided by the customer.The results were released from the laboratory.There was a report of change to patient care or management which occurred in conjunction with this event.The customer reported the patients received estrogen blockers; however, estrogen blocker information such as manufacturer and dose were not provided.There was no further information available regarding patient treatments.No hardware errors or issues with other assays were reported in conjunction with this event.System performance indicators such as system check, calibration and quality control were passing within specifications at the time of the event.Sample collection and processing information such as sample type, volumes collected, centrifugation time and speed, storage or other sample information was not provided.
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