Model Number 989605488741 |
Device Problems
No Device Output (1435); No Visual Prompts/Feedback (4021)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/27/2021 |
Event Type
malfunction
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Manufacturer Narrative
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A philips service engineer replaced the fan assembly to repair the system.The system has been placed back into service with no additional issues reported.An investigation is underway to determine the root cause of the issue.Results of the investigation will be included in a follow up report upon its completion.
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Event Description
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A customer reported an epiq cvx ultrasound system shut down during a cardiac catheterization and transesophageal echo (tee) procedure.The examination in progress was completed successfully using a different ultrasound system at the customer site.There was no patient or user harm associated with this event.
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Manufacturer Narrative
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A thorough investigation was performed to identify the root cause of the reported issue.However, the engineering team was unable to find a definitive root cause or evidence of a systemic defect.The investigation concluded the failure was likely caused by a defective fan or dirty air filter on this particular system.The system air cooling fan assembly was replaced to resolve the issue for the customer and no additional similar issues have been reported since this repair.
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Event Description
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A customer reported an epiq cvx ultrasound system shut down during a cardiac catheterization and transesophageal echo (tee) procedure.The examination in progress was completed successfully using a different ultrasound system at the customer site.There was no patient or user harm associated with this event.
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Search Alerts/Recalls
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