| Model Number |
DEX700S13 |
| Medical Device Problem Codes |
Contamination (1120); Degraded (1153)
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| Health Effect - Clinical Code |
Skin Disorders (4543)
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| Date of Event |
08/09/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging a bilevel positive airway pressure (bipap) device's sound abatement foam became degraded and the patient developed a skin disease.The details of the patient's required medical intervention are unknown.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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The manufacturer previously reported an allegation of an issue related to sound abatement foam.This action was reported to fda per 21 cfr part 806.The device will be corrected per res 88058.
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Additional Manufacturer Narrative
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously reported an allegation of an issue related to sound abatement foam and became degraded and caused the patient to developed a skin disease.The medical intervention that the patient received in response to the event is currently unknown.Repeated attempts to have the device and components returned for evaluation and investigation were unsuccessful.The manufacturer believes they will be unable to gather additional information.The manufacturer is submitting an updated report at this time.If pertinent information becomes available to the manufacturer at a later date, a follow-up report will be filed.
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Additional Manufacturer Narrative
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Sections b1, b2, h1, h6 have been corrected in this report as follows: section b1 was corrected for product problem.(both the product problem and adverse event was checked in the previous mdr.) section b2 was corrected to blank.(previously, it was other serious or important medical events.) section h1 was changed from serious injury to malfunction.Section h6 health effects: impact code was updated.
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Additional Manufacturer Narrative
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously reported an allegation of an issue related to a cpap device's sound abatement foam.The manufacturer received information alleged sound abatement foam became degraded and caused the patient to developed a skin disease.The device was returned to the third party service center for further evaluation.The device was evaluated.There was no mention of visual findings to the external part of the device.The internal aspect of the device was inspected and dust contamination was found.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed.There were two errors found.The third party service center concludes that they could not confirm the customer's allegation and there was no visible foam degradation and unit was scrapped.Section h6 updated in this report.
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Search Alerts/Recalls
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