Date of event: unknown.The date received by manufacturer has been used for this field.Investigation summary: no product or photo was returned by the customer.The customer complaint of leakage could not be verified due to the product not being returned for failure investigation.A device history record review could not be performed on model mz1000-07 because a lot number was not provided by the customer.Due to no sample received, an investigation could not be performed and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Investigation conclusion: due to no sample received, an investigation could not be performed and a root cause could not be determined.
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It was reported that the maxzero needleless connector experienced cracks, and leakage.The following information was provided by the initial reporter: per vanessa¿s law compliance, health canada website has recently uploaded reports that they have received since november 2020.Unfortunately we do not have any additional information nor customer contact information.These events were pulled from health canada medical device incidents database.Crack, fluid leak.
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