The affected device was repaired by a third party and the log file was available for the investigation.It was reported by the customer that the device was repaired by replacing the internal battery.Based on the log entries it could be confirmed that on 26th july 2021 the device alarmed ¿internal battery failure¿ at 2:45, 4:48, 7:49, 10:31 and 11:28.This indicates the internal battery was faulty, worn-out, discharged or not installed.The log file contains no indication of a faulty alarm.The replacement of the internal battery was the correct measure.In case the device is operated on battery power and the internal battery is faulty, the device may shut down.This shutdown is accompanied by an acoustical power supply failure alarm that lasts at least two minutes and the emergency breathing valve is opened to allow for spontaneous breathing.The internal battery is a maintenance component, that needs to be checked every 12 months by service personnel and replaced if necessary.The number of similar cases, related to the same root cause, is within the expected range of the respective risk assessment and thus accepted.
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