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Model Number 383400 |
Device Problem
Inaccurate Flow Rate (1249)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/06/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event Description
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The customer reported that the device was over infusing during testing.It was set to infuse 20 ml at 240 ml/hr.In 5 minutes, it delivered 23 ml to 24 ml.
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Manufacturer Narrative
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An evaluation of the kangaroo pump was performed.The unit was triaged, and the reported issue was confirmed.After review, it was determined that the gear box was damaged.The gear box was replaced, and the problem was resolved.The seal sensor was damaged and replaced.Also, the gaskets and tire were also replaced due to opening the unit.No further actions are required at this time.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.
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Search Alerts/Recalls
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