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Product complaint #(b)(4).Date sent to the fda: 11/17/2021.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.H3 investigational narrative: visual analysis of the returned product revealed that one opened sample product code eph9702 was received to ethicon inc for evaluation.Upon visual inspection of the returned sample, the suture was received in pieces, damages at the surface and a detached removed from suture, in addition the ends were observed cut.After further evaluation crimping marks were observed on the surface suture possibly from a surgical instrument and functional test cannot be performed due to sample condition.As with any device, care should be taken to avoid damage to the strand when handling.Avoid the crushing or crimping action of the surgical instruments, such as needle holders and forceps.As part of our quality process, the manufacturing records of this lot-serial number were reviewed, and the manufacturing standards were met prior to the release of this batch.As part of ethicon quality process, all devices are manufactured, inspected, and released to approved specifications.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post-market surveillance.Additional information was requested, and the following was obtained: pediatric cardiac surgery.Congenital heart disorder the suture broke at the stage of atrial stitching no patient impact.The procedure was completed with another suture.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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