Investigation summary: in response to the event reported by the facility a device history review was conducted for lot number 0063904.Our records show that this is the only instance of this issue occurring in this production batch.According to the sampling plan applied for product performance, this lot was accepted and released without defects being noted during the final assembly or visual inspections.A sample could not be obtained for evaluation and testing; in lieu of the affected device, functional testing was performed on retention samples for this lot, the results of these show that the tested units performed within product specifications.Unfortunately without the ability to investigate the affected unit our quality engineers were unable to determine the root cause for this complaint.Bd will continue to monitor this issue.Investigation conclusion: the complaint gauge is 20g,assembly at auto line 1 in mar.2020,packaging at cfs packing machine in mar.2020, lot quantity is 136k.Review performed for the in process test and outgoing test report for this lot product, all test results meet the product specifications, no abnormality found for it.Review performed on the production record and machine troubleshooting records for this lot product, no abnormality, deviation or rework activities found.Key factors for defects complained by customers: the external force.The applicator was not fixed properly.It is recommended to hold the film tension-free when applying the dressing, align the position, pinch the periphery of the hose seat, and press the whole dressing from inside to outside.No similar complaint was received from the complaint lot.No abnormality found on process, according to the complaint information, the liquid leakage may be caused by the external pulling force and the improper fixation of the indwelling needle application, and not to the quality of the indwelling needle product.
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It was reported that the bd intima-ii¿ closed iv catheter system experienced leakage, and the catheter backing out of the vein.The following information was provided by the initial reporter: due to the intense emotion and irritability of the patient, the indwelling syringe sleeve was pulled out by external force and withdrew from the venous lumen, resulting in fluid leakage.
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