As reported, an unknown substance was attached to a cxi support catheter prior to use.A photo provided by the customer shows a dark, string-like substance, which appears to be attached to the hub of the device.The patient did not require any additional procedures due to this occurrence.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.
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Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Summary of event: as reported, an unknown substance was attached to a cxi support catheter prior to use.A photo provided by the customer shows a dark, string-like substance, which appears to be attached to the hub of the device.The patient did not require any additional procedures due to this occurrence.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.Investigation evaluation: reviews of the complaint history, device history record, drawings, instructions for use (ifu), manufacturing instructions, and quality control procedures were conducted during the investigation.A visual inspection of the returned device was also conducted.One cxi support catheter was returned to cook for investigation.Investigation of the returned device on revealed a piece of unknown material 3.5¿ in length on the returned device.The strain relief was pulled off to check the whole device to make sure the piece that came with the device isn't due to some damage.Strain relief was pulled down, no damage was noted.No damage was noted to the full length of the shaft of the catheter.Cook reviewed the device history record (dhr).The dhr for the complaint lot records no nonconformances.A subassembly lot records a relevant nonconformance for foreign matter, however, all non conforming products were scrapped and the lot is inspected 100%.A database search shows no related complaints from any lot that the subassembly lots from the complaint final lot were used in.A review of relevant manufacturing documents was conducted.It was concluded that the device aspect in question was functionally inspected by quality control and no notable gaps in production or processing controls were noted.There is no indication that a design or process related failure mode contributed to the reported event.Sufficient inspection activities are in place to identify this failure mode prior to distribution.Cook also reviewed the product labeling.The instructions for use (ifu) provides the following information to the user related to the reported failure mode: how supplied: ¿upon removal from package, inspect the product to ensure no damage has occurred.¿ the information provided upon the review of the device history record (dhr), device master record (dmr), and instructions for use (ifu), suggest that this was an isolated incident and that no additional nonconforming product exists in house or in the field.Cook concluded that the cause of this event is manufacturing and quality control deficiency.The appropriate personnel have been notified and cook will continue to monitor for similar events.Per the quality engineering risk assessment, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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