MAUDE Adverse Event Report: RADICAL-7 HANDHELD; OXIMETER

Model Number	25054
Medical Device Problem Code	Incorrect Measurement (1383)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	01/01/1901
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
Attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.
Event or Problem Description
The customer reported the device was inaccurate.No consequences or impact to patient were reported.
Additional Manufacturer Narrative
Additional manufacuring narrative: other, other text: the returned device was evaluated.The unit powered on and off using both battery power and ac power but the lcd did not power on.Measurements were able to be displayed when docked to a root.The customer lcd was installed into a known good unit.The display did not power on.The device passed both manual and preset simulation tests and no product performance issue identified related to spo2 and pulse rate.A service history record review reveals that this unit was in the field for over three (3) years with no previous reported issues related to this reported event., corrected data: updated: d1 brand name from ¿root" to ¿radical-7 handheld".D2 common device name from: ¿monitor, physiological, patient (without arrhythmia detection or alarms)" to ¿oximeter".Product code from ¿mwi" to ¿dqa".D4 model from ¿26223" to ¿25054"; catalog # from ¿9515" to ¿9500"; serial # from ¿(b)(6)" to ¿(b)(6)".Unique identifier from ¿(b)(4)" to ¿(b)(4)".D11 concomintant medical products from a blank field to ¿root".H4 device manufacture date from ¿11/29/2017" to ¿07/02/2018".
Event or Problem Description
The customer reported the device was inaccurate.No consequences or impact to patient were reported.

• Brand Name: RADICAL-7 HANDHELD
• Common Device Name: OXIMETER
• MDR Report Key: 12349699
• Report Number: 3011353843-2021-00214
• Device Sequence Number: 3431808
• Product Code: DQA
• UDI-Device Identifier: 00843997008280
• UDI-Public: 00843997008280
• Combination Product (Y/N): N
• Initial Reporter Country: US
• PMA/510(K) Number: K110028
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: health professional,user faci
• Initial Reporter Occupation: Nurse
• Remedial Action: Other
• Type of Report: Initial,Followup
• Report Date (Section B): 07/29/2021
• 2 Devices were Involved in the Event: 1 2

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: 25054
• Device Catalogue Number: 9500
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 08/24/2021
• Was the Report Sent to FDA?: No
• Initial Date Received by Manufacturer: 07/29/2021
• Supplement Date Received by Manufacturer: 09/03/2021
• Initial Report FDA Received Date: 08/20/2021
• Supplement Report FDA Received Date: 09/27/2021
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Date Device Manufactured: 07/02/2018
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Unknown
• Patient Sequence Number: 1
• Concomitant Medical Products and Therapy/Usage Dates: ROOT