Model Number 8400 |
Device Problem
Unable to Obtain Readings (1516)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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It was reported that the device was not capturing any readings.
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Manufacturer Narrative
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Other, other text: h6: event problem and evaluation codes: updated after device evaluation.H10: device evaluation: the device was returned for investigation.A visual inspection and functional test were performed.Visual inspection found the device intact.The customer stated problem was duplicated.Adjusted the contrast issue.The cause of the reported problem was traced to the user manipulation of the device - user error.Dhr review is not relevant because the results of the complaint investigation do not indicate a problem with the initial manufacture or prior repair of the device.
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Manufacturer Narrative
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This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).Please disregard the initial report submitted with the mfr number: 3012307300-2021-08697.The report was submitted in error.
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Search Alerts/Recalls
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