| Catalog Number |
07027117190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/28/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Calibration and qc results were acceptable.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of a questionable cmv igg elecsys result from cobas e 801 module serial number (b)(4).The initial result was <0.25 ui/ml(negative).The sample was sent to another laboratory and tested by diasorin method with a result of 28.9 ui/ml (positive).On (b)(6) 2021, the same sample was retested on another cobas analyzer and the result was <0.25 (negative).The questionable results were not reported outside of the laboratory.
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Additional Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.A general reagent issue can be excluded.
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Search Alerts/Recalls
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