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Manufacturer narrative: the reason for this complaint was reported as a broken knob.The possible time in service for baseplate is 4 years from manufactured date.The healthcare professional indicated that this event occurred during surgery, near the patient.No risk or adverse event was reported by the surgeon.The surgery was completed as intended, with a two-to-three-minute delay.The instrument was inspected prior to use and was deemed acceptable for use based on its appearance.The agent was present during surgery and was able to source a suitable replacement device.The device was returned to manufacturer and evaluated by registered medical assistant (rma) djo surgical.A review of the instrument's device history record (dhr) revealed the instrument, when released for use, met design and manufacturing requirements.There was no non-conforming material report (ncmr) associated with the production of the instruments that are related to the reported issue.Complaint database review shows nine prior complaints filed against the instruments' item number that reports a similar failure and two prior complaints against the instruments lot number 8- broke/cracked/damaged & 1- bent.No prior complaints report past instances of these instruments being affected by this failure.The root cause of this complaint is likely attributable to damage incurred from prolonged use and through misuse or rough handling which surgical instruments are subjected to.This is not an event associated with a product failure, malfunction or issue.There are no indications that this instrument has a systemic design or material deficiency.Therefore, no containment of inventory is required.Event is associated with instrument usage, not a design or manufacturing issue.Rma examination: the reported instrument was returned to djo and after further examination, the knob screw of the inserter is broken at the threads, confirming the complaint (all pieces returned).The reported condition could possibly be a result of heavy use, misuse, and wear.Additional reporting on this event will be provided as a supplemental report to this document if it becomes available.
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