It was reported that, in preparation for a navio demo, they ran the drill test and the anspach console displayed an intermittent error.The burr, long attachment and collar were locked in place securely and no moisture appeared to be present on the connector pins.No case involved; therefore, there was no patient involvement.
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H3, h6: the anspach emax 2 plus hand piece - rohs, part number pfsr101209, serial (b)(6) and intended to be used for treatment, was returned for evaluation.A relationship between the reported event and the device could not be established.The reported problem could not be visually confirmed.A functional evaluation was performed.The reported problem was not confirmed.A performance verification was followed to troubleshoot the drill.The navio console did not output an "e6" during testing, and no related failures were observed during testing as well.A complaint history review for similar reported/confirmed complaints has identified prior events.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.While the reported problem was not confirmed during evaluation, the most probable contributing factor(s) to the reported problem is the user may have run the drill in an improper manner/for a longer-than-expected timeframe that led to overheating of the internal motor assembly.Although no further containment or corrective action is recommended or required at this time, all complaints are monitored and trended through post market surveillance activities.
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