The product was returned for analysis and damage was observed to the iol (intraocular lens).No cartridge was returned.Iol returned pressed down into well area of iol case base.Solution is dried on both surfaces of the optic and haptics.One haptic is nicked/chipped-rejectable near the gusset area, the other is bent/twisted.The optic is cracked/fractured almost dividing the iol in two and scratched/marked-rejectable.Unable to conduct dimensional testing due to condition of returned sample.The root cause for the reported complaint "trapped in the incision, fracture of the optics, incision widened, in and out" could not be determined.Only the iol was returned for evaluation.No cartridge was returned.Due to this, we are unable to complete a thorough investigation to determine a root cause.The reported complaint is lacking in relevant information such as associated products used to complete a thorough investigation.Due to the lack of information, we are unable to verify if the iol contributed to the event.Unable to conduct dimensional testing due to condition of returned sample.Based on the results from the product history record, the products met release criteria.The manufacturer internal reference number is: (b)(4).
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