| Model Number |
0684-00-0480-02 |
| Medical Device Problem Code |
Difficult to Insert (1316)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/03/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Complete event site address: (b)(6).Complete event site telephone: (b)(6).The device has not been returned to the manufacturer so we are unable to complete an evaluation.If provided we will send a supplemental report with our additional findings.Complaint record id # (b)(4).
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Event or Problem Description
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It was reported that the intra-aortic balloon (iab) could not be inserted through the introducer sheath.The customer noted that they had used the sheath provided with the iab.A new iab was inserted, but the same issue occurred.There was no patient harm or adverse event.This report is for the second iab used in this event.A separate report will be submitted for the first iab used.
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Additional Manufacturer Narrative
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The device has not been returned to the manufacturer so we are unable to complete an evaluation.Analysis of production (3331/213) - the device history records review concluded that there were no ncmrs, rework, or deviations documented for the reported lot/serial number.Based on the review results, it was determined that there is no relation between the manufacturing process and the reported failure.Historical data analysis (4109/213) - the review of the historical data was performed.Trend analysis (4110/213) - the overall complaint trend data for the period sep-19 through aug-21 was reviewed.Communication/interviews: (4111/213) communication/interviews were performed to obtain all possible information.Reference complaint # (b)(4).
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Event or Problem Description
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N/a.
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Additional Manufacturer Narrative
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The facility returned the device with incorrect identification, so we became aware on 30nov2021 that the device has been returned to the factory.The product was returned with the membrane completely unfolded and traces of blood on the exterior of the catheter.The one-way valve and sheath were also returned separate from the iab.The one-way valve was vacuum tested and it held vacuum.The sheath was measured and found to be dimensionally within specification.A laboratory insertion test was unable to be performed due to the membrane being unfurled and the catheter tubing returned condition.An underwater leak test of the balloon, catheter, y-fitting and extracorporeal tubing was performed and no leaks were detected.A leak may impact the ability to maintain vacuum.We are unable to confirm the reported difficulty during insertion because of the returned condition of the catheter and we are unable to mimic the clinical setting.A non-conforming material report review was completed for the reported product.No nonconformances were found that are considered to be related to the event.Analysis of production (3331/213) - the device history records review concluded that there were no ncmrs, rework, or deviations documented for the reported lot/serial number.Based on the review results, it was determined that there is no relation between the manufacturing process and the reported failure.Historical data analysis (4109/213) - the review of the historical data was performed.Trend analysis (4110/213) - the overall complaint trend data for the period sep-19 through aug-21 was reviewed.Communication/interviews: (4111/213) communication/interviews were performed to obtain all possible information.Reference complaint #: (b)(4).
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Search Alerts/Recalls
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