Getinge became aware of an issue with volista standop device.The keypad front panel detached and fell.There was no injury reported however, we decided to report the issue in abundance of caution as any particles falling off into sterile field or during procedure may cause contamination.Based on communication between getinge technician and subject matter expert at manufacturing site it can be assumed that after the faulty keypad was returned for evaluation to maquet sas the technician installed new keypad on the surgical light.It was established that when the event occurred, the surgical light did not meet its specification due to detachment of keypad¿s front panel, which contributed to the event.Provided information indicate that upon the event occurrence the device was not being used for patient treatment.Review of received customer product complaints related to investigated issue, revealed that there were no injuries to a user nor to a patient or operator when this particular malfunction occurred.Comparing the number of claimed devices to number of sold devices worldwide, we can assume that the failure ratio of the detachment of the keypad¿s front panel occurrence is very low.According to the subject matter expert, it was impossible to confirm and duplicate problem described by the getinge technician because claimed keypad had been received with the front panel in place and firmly glued by the customer.Although the front panel was glued, maquet sas specialists tried to unstick and detach this panel from the keypad.As stated, it was only possible with great effort.To sum up, during the tests performed by the subject matter expert, the problem was not reproduced and the root cause could not be established.Getinge shall continue to monitor for any further events of this nature and do not propose any further action at this time.
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