Information was received from multiple sources (manufacturer representative, healthcare provider) regarding a patient who was implanted with an implantable neurostimulator (ins) for unknown indications for use.It was reported that the patient was getting out of regulation (oor) on her programmer.Sometimes it switches on and sometimes it doesn't.If turned up too high it was uncomfortable and when she turns her head it was more sore than normal as a result of having to turn it up.The staff invited her to clinic to run a check on the system and it was noted that impedances were quite low at 300 and 400 ohms.There were no external contributing factors.Troubleshooting was performed, tried to reprogram but not available.The patient will have surgery to check system integrity and for device replacement.The patient was alive with no injury.
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