Information was received from a patient who was implanted with an implantable neurostimulator (ins) for unknown indications for use.The reason for call was pt reported that they were recently implanted last wednesday and their implant is bothering them a lot.Pt didn't have any information on their device (serial number or external equipment with serial numbers).Pt said that they are supposed to have the implant removed but they are unsure of what day the appointment is.Pt said that they contacted their doctor's office several times, but no one answers the phone.Pt wanted to know when the doctor's appointment was; patient services (pss) redirected pt back to their hcp for this information.Pt said that they cannot even shower and their pain is less than before implant, but have pain.The patient was redirected to their healthcare provider to further address the issue.
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