| Model Number |
4736989 |
| Medical Device Problem Code |
Misconnection (1399)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/28/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(6).A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that 1 bd 23g etw x 7mm pen needle was difficult to operate.The following information was provided by the initial reporter: the needle could not be injected properly even though it was injected by the hospital staff.
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Event or Problem Description
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It was reported that 1 bd 23g etw x 7mm pen needle was difficult to operate.The following information was provided by the initial reporter : the needle could not be injected properly even though it was injected by the hospital staff.
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Additional Manufacturer Narrative
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H.6.Investigation: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.A review of the manufacturing records was performed, and no non-conformances were raised in association with this type of event for this lot.
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Event or Problem Description
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It was reported that 1 bd 23g etw x 7mm pen needle was difficult to operate.The following information was provided by the initial reporter: the needle could not be injected properly even though it was injected by the hospital staff.
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Additional Manufacturer Narrative
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The following fields were updated due to additional information: d.9.Device available for eval?: yes.D.9.Returned to manufacturer on: 10/19/2021.H.6.Investigation: customer returned (1) open 7mm, 23g pen needle without the tear drop label.Customer states that the needle could not be injected properly.The returned pen needle was tested for point geometry, lube, and cannula od (specs: outer diameter for 23g: 0.0260¿-0.0265¿).The point exhibited proper geometry, the outer diameter was measured as 0.0263¿, and sufficient lube was observed.Also, no blocked/clogged cannula was observed on the sample.All observations fell within specifications.A review of the device history record was completed for batch# 8275681.All inspections were performed per the applicable operations qc specifications.There were zero (0) notifications noted that pertained to the complaint.Root cause cannot be determined at this time as the issue is unconfirmed.
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Search Alerts/Recalls
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