| Model Number |
7311 |
| Medical Device Problem Code |
High Readings (2459)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/17/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The patient/family was the initial reporter so personal information was not entered.No information was captured as the customer's weight was not provided.
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Event or Problem Description
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The customer reported that she obtained blood glucose readings of 479 mg/dl at 12:56 p.M., 91 mg/dl at 12:58 p.M., 78 mg/dl at 12:58 p.M., and 81 mg/dl at 1:00 p.M.With the contour next link 2.4 meter.There was no allegation of an adverse event.The customer was advised to return the device for evaluation.Replacement meter kit and test strips were sent to the customer.
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Additional Manufacturer Narrative
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The customer did not return the device for evaluation.Therefore, a device history record was reviewed for the suspected contour next link 2.4 meter and no manufacturing anomalies were found.
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Search Alerts/Recalls
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