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Manufacturer narrative: the reason for this complaint was a primary surgery reported as broken tap in the glenoid.The possible time in service for baseplate is 3 years and 11 months from manufactured date.The healthcare professional indicated that this event occurred during surgery, near the patient.No risk or adverse event was reported by the surgeon.The surgery was completed as intended, with a ten-minute delay.The instrument was inspected prior to use and was deemed acceptable for use based on its appearance.The agent was present during surgery and was able to source a suitable replacement device.The device was returned to manufacturer and made available at djo surgical for examination.A review of the instrument's device history record (dhr) revealed the instrument, when released for use, met design and manufacturing requirements.There were no non-conformance material report (ncmr) associated with the production of the instruments that are related to the reported issue.Complaint database review shows twenty-three prior complaints filed against the instruments' item number.Complaint database review shows no prior complaints filed against the instruments lot number that reports a similar failure.No prior complaints report past instances of these instruments being affected by this failure.The root cause for this complaint is likely due to bending and/or torsional loads in excess of material capabilities.The location of the failure at the depth marking groove is the most likely location for failure to occur, since it is the location of smallest shaft cross-section.It is possible fatigue was a factor, and that the initiating overload event occurred during a previous surgery.Other factors such as hard bone may also have played a role.There are no indications that this instrument has a systemic design or material deficiency.Therefore, no containment of inventory is required.Event is associated with instrument usage, not a design or manufacturing issue.Rma examination: the instrument was returned to djo, and examination shows the guide, reamer, bone tap, 6.5mm, rsp, shoulder snapped in half at the depth line, confirming the complaint.Additional reporting on this event will be provided as a supplemental report to this document if it becomes available.
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