The following fields were updated due to additional information: d10: device available for eval yes.D10: returned to manufacturer on: 2021-08-13 investigation summary: samples were received for investigation, samples were visually inspected finding bubbles in the lower part of the tip and in the middle of the barrel.No defects observed on the tip of the syringe.A device history review was performed for lot 2012054, no deviations or non-conformances were identified during the manufacturing process that could have contributed to the reported issue.Possible root cause for air bubbles, may occur during molding process due to air entrance in the mold.This is a cosmetic defect, and the product functionality is not affected.Since manufacturing record established that all production and quality processes were carried out normally, we cannot confirm the root cause for syringe connectivity issue.Product undergoes inspections throughout the manufacturing process to ensure the quality and functionality of the device, including verification all critical dimensions are within specification and there is no damage on the product.Manufacturing personnel have been notified of this incident to increase awareness of this matter.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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