The issue reported was that during a planned maintenance (pm) visit, it was discovered that one of the welds on the heat exchanger had a crack in the seam.A philips field service engineer (fse) confirmed the heat exchanger was not loose in anyway.The system was not in clinical use when this occurred.The fse replaced the cooling unit at the site and returned the system to the customer for clinical use.The faulty heat exchanger was returned for investigation.The analysis from the faulty heat exchanger concluded: the cracked weld seam is one of 12 (6 on each side) weld seams, the design is symmetric.The welds connect the heat exchanger to the gantry mounting plate (bracket).The mounting plate is mounted with 4 screw connections on each side to the ct gantry when the cooling unit is installed.The crack found was located at the inlet side of the heat exchanger.A mechanical stability simulation was done and the result was that even with 4 broken welds the safety factor was still sufficient.Conclusion: there is not a hazard situation of detached component (tube heat exchanger) expelled for this case.An analysis was also performed by the supplier which concluded the following: the most plausible root cause is temperature cycling fatigue damage related to the manufacturing date of cooling unit of more than 10 years old (whilst the lifetime is 10 years).The probable cause was temperature cycling fatigue damage on cooling units on average more than 10 years old.Therefore, based on the investigation performed, this event is considered a non-reportable event.The system did not cause or contribute to a death or serious injury, or serious deterioration and would not cause a death or serious injury, or serious deterioration if this event were to recur.Internal cross reference: complaint pr# (b)(4).
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