|
Additional narrative: reporter is a synthes employee.Part # sd03.110.010.Synthes lot # h398485.Supplier lot # n/a.Release to warehouse date: february 2, 2018.Manufactured by: synthes (b)(4).No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Visual inspection: the complaint device was sent to jabil brandywine.The returned device is in like new condition with no damage.Functional test: yes: functional assessment can be performed, and the complaint condition is able to be reproduced.Both devices were unable to assemble.Documentation/specification: current and manufactured revisions no design issues or discrepancies were identified.Dimensional inspection: measurement taken are in millimeter (mm): conforms to specification.Investigation conclusion: the complaint regarding the function of the side set screw not fitting into the handle is confirmed, as it matches the reported condition, but upon further analysis it was determined not to be related to the manufacturing process for the following reason: the product passed all inspection criteria (100% visual and ctq features) and was found to be within specifications at the time it was released to the warehouse.The certificate of compliance from certifies that all product was manufactured in accordance with the product drawings, and no nonconformances related to the complaint condition were present for the lot.No root cause could definitively be determined for the reported complaint condition.No new, unique or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventive action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|