Device and power cords not returned.Based on information provided, kci is reporting this event as a device malfunction that has the potential to result in injury if the malfunction were to recur.No evidence has been provided to kci that the smoke damage to the patient's ceiling was associated with the v.A.C.Simplicity¿ therapy system power supply.Multiple unsuccessful attempts have been made to retrieve the device and power cords; therefore, a device evaluation could not be performed.
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On 23-oct-2020, the following information was provided to kci by the patient: the v.A.C.Simplicity¿ therapy system power supply allegedly smoked and melted causing smoke damage to the patient's ceiling.The fire department was called and the patient was out of the home for smoke damage.No injuries were sustained.On 31-aug-2021, the following information was provided to kci by the patient: the patient stated there were no photos of the reported damage.No additional information available.On 11-aug-2020, the device and power cords were tested per quality control procedure by kci service center, and passed the quality control checks and met specifications.On (b)(6) 2020, the device was placed with the patient.Multiple unsuccessful attempts have been made to retrieve the device and power cords; therefore, a device evaluation could not be performed.
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