| Model Number |
11007641 |
| Medical Device Problem Code |
Patient Data Problem (3197)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/01/2021
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A supplement report will be filed upon completion of the investigation.
|
| |
|
Event or Problem Description
|
|
It was reported to siemens that a malfunction occurred while operating the sensis vibe hemo system.The user reported that the acquired images from the current patient were stored in the folder of the last patient completed the day before.There is no report of impact to the state of health of any patient or user involved.Siemens has requested additional information in order to conduct an investigation of the reported event.
|
| |
|
Additional Manufacturer Narrative
|
|
Siemens has completed an investigation of the reported event.The root cause was determined to be a user error.The investigation was performed considering complaint description, cs reports, system history, and system log files.The investigation showed that there was no deficiency with the sensis system and the system works as specified.The issue was on the artis system which is connected with the sensis system.Therefore, an investigation was triggered for the artis system.The log file analysis showed that while a patient was registered on the sensis system, patient data on the artis system was corrected.This affected the details of the patient on the sensis system.As a result the patient data was stored in the wrong folder and has been corrected by the user.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
|
| |
|
Search Alerts/Recalls
|