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The manufacturing date is february 08, 2021.A manufacturing-related potential cause was not suspected, therefore, per franchise complaint product investigation procedure, no manufacturing record evaluation is required.Visual inspection: the rod cutter was returned and received at us customer quality (cq).Upon visual inspection, it was observed that the distal tip of one of the jaw was broken and broken fragments were not returned.No other issues were observed with the returned device.Dimensional inspection: no dimensional inspection can be performed due to post-manufacturing damage.Furthermore, the complaint relevant dimensions cannot be checked for dimensional accuracy, because of the design of the device.Service and repair evaluation: the customer reported that pin cutter blade chipped.The repair technician reported that the blades of cutter are chipped and pieces are missing.Cutting jaws broken is the reason for repair.The item is not repairable per the inspection sheet.The cause of the issue is unknown.The item will be forwarded to customer quality.The evaluation was confirmed.Document/specification review: based on the date of manufacture, the current and manufactured revision of drawings were reviewed.Rod cutter.Investigation conclusion: the complaint condition was confirmed for the rod cutter.There is no indication that a design or manufacturing issue has caused the complaint condition and hence, the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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