| Model Number |
EDNS-9001 |
| Medical Device Problem Codes |
Display or Visual Feedback Problem (1184); Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/14/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Nihon kohden technician advised the customer that this product line is no longer supported and has reached its end-of-life expectancy.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event or Problem Description
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The customer reported that the prefense monitor's display was blue and displayed a message that the unit will shut down in order to not damage the unit and when the customer attempted to power it back on, the unit would not power on.No patient harm was reported.Nihon kohden technician advised the customer that this product line is no longer supported and has reached its end of life expectancy.
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Additional Manufacturer Narrative
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Details of complaint: the customer reported that the prefense monitor's display was blue and displayed a message that stated, the unit will shut down in order to not damage the unit.When the customer attempted to power it back on, the unit would not power on.Nihon kohden technical support (nk ts) advised the customer that this product line is no longer supported and has reached its end-of-life.No patient harm or injury was reported.Investigation summary: nk ts informed the customer that the product was no longer supported as it is in end of life and could no longer be sent in for repair.On a follow-up, the customer indicated that they had removed the device from service.The device had been in service since 03/01/2016.A review of the history of the serial number identified no similar events.Based on the available information, a definitive root cause could not be identified.Since the device is already in end of life/service, it is possible that the internal hardware (i.E., power supply, hdd) of the device may have failed due to wear and tear and had caused the issue.Additional information: b4 date of this report.G3 date received by manufacturer.G6 type of report.H2 if follow-up, what type? h6 event problem and evaluation codes.H10 additional manufacturer narrative.
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Event or Problem Description
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The customer reported that the prefense monitor's display was blue and displayed a message that stated, the unit will shut down in order to not damage the unit.When the customer attempted to power it back on, the unit would not power on.No patient harm was reported.
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Search Alerts/Recalls
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