| Model Number |
10836618 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Codes |
Tinnitus (2103); Superficial (First Degree) Burn (2685)
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| Date of Event |
08/19/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A supplement report will be filed upon completion of the investigation.
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Event or Problem Description
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It was reported to siemens that an adverse event occurred while performing maintenance on the magnetom essenza dot system.A siemens service engineer was injured when an electrical connector on a power cable (mref power cable) sparkled when turning on the circuit breaker inside the cooling cabinet during maintenance.The siemens service engineer suffered a first degree burn to the right hand.The skin on the right hand was sensitive to the touch at that time but did not require any treatment.Additionally, it was reported that the siemens service engineer was wearing a hearing aid at the time of the event and suffered hearing loss.It is not known if the hearing loss is permanent as the siemens service engineer reports to still be experiencing tinnitus but has not yet visited a doctor.Siemens has requested additional information in order to conduct an investigation of the reported event.
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Additional Manufacturer Narrative
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Siemens has completed an investigation of the reported event.The root cause was determined to be a workmanship error.Based on the information provided by the service engineer, the circuit breaker for the cooling cabinet tripped on site.After trouble shooting, the cse didn't find any abnormalities and turned the breaker on directly without powering off the main first.According to the required technical documentation, the correct operation is as follows: power off the main line in main box first; turn on the circuit breaker in e-box and close the cover of the e-box; power on the main line in main-box.Additionally, the label with electrical warning information on the cover panel of the e-box is marked with "disconnect power before servicing unit." therefore, the reported incident was the result of a workmanship error.
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Search Alerts/Recalls
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