| Model Number |
0006510 |
| Medical Device Problem Code |
Inadequate or Insufficient Training (1643)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/11/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event or Problem Description
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It was reported that the dignisheild manual was reviewed and customer wants to find information about what should be done if there is a tear in the rectal tube.Asking is it advised that the area be patched up or should a new one be placed?.Also stated that if there is tear would it compromise the balloon retention.
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Event or Problem Description
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It was reported that the dignisheild manual was reviewed and customer wants to find information about what should be done if there is a tear in the rectal tube.Asking is it advised that the area be patched up or should a new one be placed.Also stated that if there is tear would it compromise the balloon retention.
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Additional Manufacturer Narrative
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The reported event was inconclusive.No sample was returned for evaluation.A potential root cause for this failure could be due to "missing instructions ".It was unknown whether the device had met specifications.Based on patient code (b)(6) the product does not appear to have been used.However, the product is intended to be used for treatment purpose but it is unknown if there is a relationship between the reported event and the device.The device was not returned for evaluation.The lot number is unknown; therefore, the device history record could not be reviewed.Although the product family is unknown, the dignisheild ifus are found to be adequate based on past reviews.Correction: d.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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